As the CEO of Infinite Convergence, I'm pleased to give you our insights on the evolving mobile technology and enterprise messaging marketplace.

We have insights on market trends principally because we are very good listeners. Indeed, NetSfere -- the most robust, secure and scalable enterprise messaging solution on the market today -- was developed based on what we heard our customers say they needed, time and time again.

When there's a market need, or a customer need, we answer it quickly and we answer it well. Proof of that is our more than 500 million global subscribers and our market leader status in a wide range of sophisticated, scalable messaging solutions for carriers and enterprises.

As you read through the posts below, you may think of an organizational interest or need that relates to messaging and mobility. If so, please get in touch with us. If we don't already have the solution in hand, there's a good chance we can build it for you.

– Anurag Lal


Recent Articles

Three Essential Data Breach Avoidance Best Practices for 2023

By Anurag Lal, President and CEO of Infinite Convergence

Data breaches present a big threat to businesses across sectors. Strong cybersecurity strategies mitigate threats and protect business, data and the bottom line.

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Three Key Lessons Learned From 2022 Data Breaches

By Anurag Lal, President and CEO of Infinite Convergence

Cybercrime costs $1.79 million every minute and attacks continue to increase. How can IT leaders avoid the massive business risk facing insecure organizations?

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Advancing Digital Trust Requires Secure by Design Mobile Messaging Technology

By Anurag Lal, President and CEO of Infinite Convergence

Communication is vital to the health of the workforce. NetSfere’s emergency alert system provides rapid response emergency notifications, information and alerts.

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Avoiding the Costly Repercussions of Noncompliance with Secure Mobile Messaging and Collaboration

By Anurag Lal, President and CEO of Infinite Convergence

The landscape of regulatory compliance continues to grow in complexity. Today, enterprises in every sector must comply with evolving and increasingly stringent industry and government regulations.

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Closing the Door to Ransomware Attacks

By Anurag Lal, President and CEO of Infinite Convergence

Don’t let the shift a remote/hybrid workforce open the door for ransomware attacks. NetSfere’s industry leading secure, encrypted messaging platform can help.

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Tightening Up Cybersecurity: Best Practices in the Era of Remote and Hybrid Working

By Anurag Lal, President and CEO of Infinite Convergence

Businesses need to enhance cybersecurity efforts in this increasingly remote and hybrid work era. Find out how NetSfere can help keep your company secure.

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Right Tools, Right Training and Right Trainers Essential to Creating a Culture of End-to-End Security

By Anurag Lal, President and CEO of Infinite Convergence

Evolving threats and changing technology are elevating security awareness training. Give your employees the training needed to recognize cyberthreats.

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Navigating the Post-Pandemic Landscape of Work

By Anurag Lal, President and CEO of Infinite Convergence

How will the Great Resignation affect your business moving forward? The post-pandemic landscape of work will require employees and employers to adapt.

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How 5G Could Impact the Enterprise – Here’s What to Know

By Anurag Lal, President and CEO of Infinite Convergence

There is no doubt that the scalability, speed, and connectivity offered by 5G have the potential to fuel innovation and transform enterprises.

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Here For the Long Haul and Gone for Good Digital Transformation Trends

By Anurag Lal, President and CEO of Infinite Convergence

Explore the top technology trends in business. Start your digital transformation with NetSfere’s all-in-one enterprise platform.

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Gaining the Most with the Least Risk: Secure SaaS Solutions Drive Healthcare Innovation and Performance

By Anurag Lal, President and CEO of Infinite Convergence

Plan your Software as a Service (SaaS) solution for your organization. Maintain the security of your data and prevent cyberattacks with NetSfere.

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Zero Trust: The Business Standard for Cybersecurity

By Anurag Lal, President and CEO of Infinite Convergence

How to move forward to zero trust security with NetSfere’s secure messaging platform and protect your business from cyber threats.

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5G Comes of Age: Maximizing Opportunities and Preventing Cyberthreats With the Right Mobile Messaging Platform

By Anurag Lal, President and CEO of Infinite Convergence

Manage your 5G security risks with NetSfere’s secure enterprise technology. Learn how to protect your business against cyber threats.

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Stemming the Tide of the Great Resignation: It’s an Engaging Matter of Flexibility and Collaboration

By Anurag Lal, President and CEO of Infinite Convergence

Your organization can communicate securely in this evolving workforce. Maintain the- safety and security of your data with NetSfere.

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It’s A Customer-Centric World: Can Your Tech Stack Deliver on this Enterprise Mandate?

By Anurag Lal, President and CEO of Infinite Convergence

Create a digital experience for your customers to improve engagement. Connect with your customers using NetSfere’s innovative platform.

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Digital Transformation: Secure, Enterprise-Grade Mobile Messaging Mission Critical to Connected Healthcare

By Anurag Lal, President and CEO of Infinite Convergence

Improve your healthcare communication with NetSfere’s mobile messaging platform. An approved communication supplier for NHS Shared Business Services.

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Lessons of 2021 Usher in 2022 as the Year of Cybersecurity

By Anurag Lal, President and CEO of Infinite Convergence

Secure your organization’s data and privacy from cyberthreats. NetSfere is the top choice for integrating security with your business operations.

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Looking Ahead: The Transformational Power of 5G and Secure Mobile Messaging

By Anurag Lal, President and CEO of Infinite Convergence

The best solution for 5G communication on all devices. Secure your operations with NetSfere’s efficient enterprise platform.

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Mobile Messaging Platforms Support the Quadruple Aim of the Healthcare Industry

By Anurag Lal, President and CEO of Infinite Convergence

Enhance patient experience with NetSfere's messaging platform designed for the healthcare industry. All-in-one HIPPA compliant secure mobile messaging.

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Powering Digital Transformation with Secure Mobile Messaging and Collaboration

By Anurag Lal, President and CEO of Infinite Convergence

Advance your digital transformation strategy with NetSfere's secure communication platform. Evolve your enterprise cyber security model.

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Facebook Out of Service: Lesson Learned – Don’t Rely on Unreliable Messaging Systems

By Anurag Lal, President and CEO of Infinite Convergence

Don’t risk an outage within your organization’s messaging platform. Find out why your enterprise needs NetSfere for emergency communication.

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Navigating the Privacy and Security Challenges of the Mobile Era

By Anurag Lal, President and CEO of Infinite Convergence

Protect your organization with the future of mobile security. NetSfere can help you determine the best solution to secure your privacy.

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The Peril in WhatsApp’s Porous Privacy Policies

By Anurag Lal, President and CEO of Infinite Convergence

Here is what you need to know before accepting WhatsApp’s new terms of service. Find out how NetSfere can help secure your company’s data.

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Data Overexposure: Privacy at Risk

By Anurag Lal, President and CEO of Infinite Convergence

Keeping your business data secure is important. Learn more about NetSfere’s data protection solutions for enterprises.

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Reach Your Employees in an Emergency with NetSfere’s Lifeline™

By Anurag Lal, President and CEO of Infinite Convergence

Take a proactive approach to navigating emergency communication with NetSfere’s Emergency Broadcast feature that delivers critical real-time alerts.

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There is No Substitute for True End-to-End Encryption in Mobile Messaging Platforms

By Anurag Lal, President and CEO of Infinite Convergence

How to enable E2EE for mobile messaging using NetSfere’s secure enterprise solution. Protect your privacy.

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Do You Control Enterprise Communication or is Risk Taking Control of Your Enterprise?

By Anurag Lal, President and CEO of Infinite Convergence

The complexity of enterprise IT (information technology) infrastructure is increasing as companies continue to accelerate digitization. IT controls are particularly important in communications tools to protect corporate data and intellectual property (IP), support effective regulatory compliance and facilitate secure communication and collaboration in remote and hybrid work environments. Enterprise Messaging Puts Enterprise - IT Back in Charge.

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Evolving Digital Enterprises Need Mobile Messaging Platforms That Protect Security – Not Compromise It

By Anurag Lal, President and CEO of Infinite Convergence

Enterprise IT security encompasses the strategies, techniques, and process of protecting data, IT systems, and information assets. Organizations need to strategically deploy the best communication and collaboration platform purpose-built for the enterprise that work to protect security – not compromise it.

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Eliminating Remote Work Security Gaps with Secure Enterprise Collaboration Tools

By Anurag Lal, President and CEO of Infinite Convergence

As organizations across the globe shift to remote work and continue to make these environments part of their long-term operational strategies, they will need to strengthen their cybersecurity posture to effectively navigate cybersecurity gaps catalyzed by this working model.

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Regulatory Trends Make Compliant, Secure Enterprise Messaging and Collaboration Tools a Business Necessity

By Anurag Lal, President and CEO of Infinite Convergence

As states step up their efforts to protect personal information privacy, there is a growing mandate for enterprises to implement administrative, technical and physical data security practices that protect consumer data privacy.

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Eliminating Weak Security Links in the Chain of Remote Work with Secure Collaboration Tools

By Anurag Lal, President and CEO of Infinite Convergence

As working from home and hybrid working arrangements become the post-pandemic norm for many enterprises, operationalizing security-first policies and tools is critical to protecting organizational data and assets.

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Data Privacy Becoming High Stakes for Enterprises

By Anurag Lal, President and CEO of Infinite Convergence

As more enterprises seek to mine the value of data, concerns are growing about the security and privacy of this data. Protecting data privacy in the work from anywhere environment requires enterprises to carefully consider the data sharing practices of the solutions they use.

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WhatsApp ‘Privacy Not Included Ultimatum’ Shines a Spotlight on the Business Imperative for Secure Collaboration

By Anurag Lal, President and CEO of Infinite Convergence

The backlash of WhatsApp ‘privacy not included ultimatum’ reflects growing concern about the data privacy and security of consumer-grade messaging apps and increasing awareness of the business imperative to secure communication and collaboration.

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Looking Ahead: The New Cybersecurity Reality in a Post Pandemic World

By Anurag Lal, President and CEO of Infinite Convergence

With the rapid transition to remote work during the height of the pandemic, the way enterprises approached security, failed to scale.

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This is Not a Drill: The Importance of Emergency Alerts Today

By Anurag Lal, President and CEO of Infinite Convergence

In times of emergency, it’s vital for government agencies to be able to reach their citizens quickly and efficiently to help ensure people’s safety.

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The WhatsApp Dilemma: New Privacy Mandate Threatens Enterprise Privacy, Security and Control

By Anurag Lal, President and CEO of Infinite Convergence

In order to truly understand the WhatsApp dilemma plaguing the enterprise today, we must first take a look back on where it all started.

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Remote Workforce Tactics to Deploy as we Enter the New Normal of Business

By Anurag Lal, President and CEO of Infinite Convergence

The COVID-19 outbreak has enhanced the need to address rapidly evolving market requirements. This is creating a sense of urgency for organizations to enable agile team collaboration.

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Making the Grade: The Imperative for a Secure Cloud-First Approach to e-Learning

By Anurag Lal, President and CEO of Infinite Convergence

COVID-19 has unfortunately been the ultimate disruptor in every sector across the globe. This is particularly true in the educational sector.

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Next Level Business Communication: NetSfere Unveils Advanced Encrypted Group Video Calling and Real-Time Communication Tools for Mobile and Desktop

By Anurag Lal, President and CEO of Infinite Convergence

NetSfere is delivering on this imperative with its most advanced product update, featuring secure, regulatory compliant communications tools that enable instantaneous, contextual team collaboration.

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No Debate: NetSfere Allows Legal and Advisory Teams to Communicate and Collaborate Securely

By Anurag Lal, President and CEO of Infinite Convergence

Law firms are a top target of cyber criminals because of the sensitive client information they handle every day. Hackers are attracted to the valuable information entrusted to firms by their clients such as intellectual property, business strategies, and sensitive financial information related to transactions and mergers.

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Well Intentioned EARN IT Act Has Serious Implications for End-to-End Encryption and Free Speech

By Anurag Lal, President and CEO of Infinite Convergence

The EARN IT (Eliminating Abusive and Rampant Neglect of Interactive Technologies) Act introduced by Senator Lindsey Graham (R-South Carolina) and Senator Richard Blumenthal (D-Connecticut) is legislation aimed at protecting children from online predators.

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Elevating and Securing the Enterprise Messaging Experience

By Anurag Lal, President and CEO of Infinite Convergence

The workplace has gone mobile. A recent report found that 56% of the global workforce is now using a mobile device for business messaging. As a result, mobile messaging continues to increase and is now the most dominant communication platform.

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Working Hard or Hardly Working: Key Enterprise Considerations for Evaluating Mobile Messaging and Collaboration Platforms for Workplace Communication

By Anurag Lal, President and CEO of Infinite Convergence

Mobile messaging is helping drive business continuity for enterprises across the globe. The ongoing shift to a mobile-centric workforce and the mainstream adoption of remote working as a result of the COVID19 pandemic are transforming how employees communicate.

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The Zoom Dilemma: Risky Business

By Anurag Lal, President and CEO of Infinite Convergence

Zoom is offered as an enterprise app, but it was never designed to be an enterprise-grade SaaS, and as a result it falls short of not only security and encryption, but provides no control to the enterprises to mandate the use of the of platform in a compliant and secure manner.

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Acceleration of Remote Working Increases Cyber Threats for Organizations

By Anurag Lal, President and CEO of Infinite Convergence

The terrible reality that is the COVID-19 health crisis has left an indelible and far reaching impact on society affecting everything from how we live to how we socialize to how we work. As the coronavirus pandemic continues to spread worldwide, public health and safety concerns are shifting workplace dynamics to remote working.

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The WhatsApp Dilemma is Keeping IT Executives Up at Night – Here’s What to Do About It

By Anurag Lal, President and CEO of NetSfere

WhatsApp announced that it has now reached more than 2 billion monthly users worldwide, and this growth in usage should be cause for concern for enterprises. Why? Because employees are increasingly relying on WhatsApp and other consumer-grade messaging apps for business communication, which introduces a host of problems.

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Enterprise Communication in the Era of AI and 5G

By Anurag Lal, President and CEO of Infinite Convergence

The enterprise communication landscape is rapidly evolving with developments in AI and 5G shaping a new era of mobile communication. While these innovative technologies have the power to transform business communications, it is critical for enterprises to address and present dangers of legacy/fragmented enterprise communications solutions and consumer-grade messaging tools that are not built to keep pace with transformative technologies like AI and 5G.

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Securing Communications in 2020 — The Ugly, The Bad and The Good of Mobile Messaging

By Anurag Lal, President and CEO of Infinite Convergence

As IT decision makers map out their priorities for 2020, securing communications should be at the top of the list. An examination of the good, the bad and the ugly of mobile messaging clearly illustrates why securing enterprise messaging should be an imperative for organizations large and small.

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Facebook’s Libra Initiative Raises Regulatory, Data Privacy and Consumer Trust Concerns

By Anurag Lal, President and CEO of Infinite Convergence

Facebook announced plans to launch a digital currency called Libra, a stable coin linked to the value of other currencies like the U.S. dollar and the Euro. As part of this initiative, Facebook developed Calibra, a cryptocurrency wallet for sending digital currency that will be built into Facebook Messenger and WhatsApp.

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Apple Approach Shows 5G Not Quite Ready for Prime Time

By Anurag Lal, President and CEO of Infinite Convergence

Apple recently introduced its iPhone 11 product line for 2019/2020 but held off introducing 5G-enabled phones. With 5G in its infancy and still a work in progress, Apple is taking the wise approach in waiting to roll out 5G phones.

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‘The Great Hack’ Cries for Users to Protect Their Data

By Anurag Lal, President and CEO of Infinite Convergence

“Tough” is an understatement to describe the challenges Mark Zuckerberg has faced regarding user security. While many Americans saw the individual headlines regarding the company’s never-ending turmoil, the continuous mishaps blended into one.

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5G: The Catalyst of IoT Innovation

By: Anurag Lal, President and CEO of Infinite Convergence

By 2020, the number of connected devices will grow from 21 billion to 30 billion, further opening the door to economic growth and technological innovation. While the Internet of Things (IoT)-connected devices have gained popularity over the past several years, innovation in cellular connectivity has not completely caught up.

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How Consolidated Messaging Platforms Demonstrate the Importance of Mobile Security

By Anurag Lal, President and CEO of Infinite Convergence

Earlier this year, Facebook announced plans to consolidate the company’s three main messaging platforms – WhatsApp, Messenger, and Instagram – allowing for all-in-one, cross-platform messaging. In a statement to The New York Times when this news originally broke, the social network said that it wants to build the best messaging experience.

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What Uber Got Wrong (and Right) About Secure Enterprise Messaging

By Anurag Lal, President and CEO of Infinite Convergence

Uber execs are under fire for using an encrypted chat app that allows users to automatically "disappear" messages. Although the company was smart to use encrypted messaging, it also made some mistakes – and Uber’s example provides important lessons for other enterprises.

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Employee’s Use of Consumer Messaging Apps is a Ticking Time Bomb for Enterprises

By Anurag Lal, President and CEO of Infinite Convergence

Mobile messaging is must-have technology for communication and productivity in the workplace. But the use of consumer messaging apps in the enterprise is at an all-time high, creating major risks and challenges for organizations across a range of industries.

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5 Predictions for Mobile World Congress 2017

By Anurag Lal, President and CEO of Infinite Convergence

The Mobile World Congress is rapidly approaching and this year, one of the big stories is secure messaging — specifically, how the latest mobile trends will impact the sharing of data and information across the enterprise.

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Understanding Why Deutsche Bank Banned All Messaging on Corporate-Owned Phones

By Anurag Lal, President and CEO of Infinite Convergence

You may have read that Deutsche Bank recently banned WhatsApp and other similar products on all employee-owned phones.

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Healthcare Messaging Trends to Watch at HIMSS 2017

By Anurag Lal, President and CEO of Infinite Convergence

Across the healthcare sector, clinicians and administrators have abandoned pagers and other outdated technologies in favor of secure messaging platforms that allow employees to instantly share information and files with coworkers.

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What's Up With WhatsApp? The Unfortunate Result of Using Consumer Messaging Apps in the Enterprise

By Anurag Lal, President and CEO of Infinite Convergence

Last week, WhatsApp made the kind of news that causes a CEO to cringe. A security researcher at the University of California discovered a backdoor in WhatsApp that Facebook (WhatsApp's parent company) and others can use to read encrypted messages.

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Inside-Outside Enterprise Messaging: The Key to a Better Customer Experience

By Anurag Lal, President and CEO of Infinite Convergence

Growing brands recognize that the customer is king. Across all industries, memorable and exceptional customer experiences are replacing price, purchase history and other variables as drivers of customer acquisition and loyalty.

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Thoughts on WhatsApp and Others Transitioning from Consumer to Enterprise

By Anurag Lal, President and CEO of Infinite Convergence

If a tech company starts out serving a consumer market, can they subsequently transition to the enterprise market?   Based on what I’ve seen, it’s an uphill battle. Right now, as I write this, I have numerous competitors trying to make the transition.

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Building Trust in the Mobile Platform

By Anurag Lal, President and CEO of Infinite Convergence

Consumer trust and engagement is an imperative for a healthy mobile ecosystem. Anurag Lal, CEO of MEF Member Infinite Convergence, explains how self-regulation and technology innovation can protect the mobile industry’s value proposition.

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Enterprise Chatbot Security and Integration Challenges

By Anurag Lal, President and CEO of Infinite Convergence

Chatbots are a hot technology topic these days, and for good reason.
If you’re new to the concept of chatbots, just think of them as, literally, a combination of “chat” and “bots.”

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The Future of Online Privacy

By Anurag Lal, President and CEO of Infinite Convergence

I am giving a keynote speech on this topic at the upcoming MEF Global Consumer Trust Summit in San Francisco, and, as such, thought I would share some of my thinking regarding consumer trust and online privacy.

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The Silver Lining of Running a Tech Venture in a Crowded Market

By: Anurag Lal, President and CEO of Infinite Convergence.

Competing in a crowded tech market may be worth your while. Tech entrepreneur, Anurag Lal offers his expert insight for tech industry leaders. Come learn more.

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Is Google’s Allo a Game Changer?

By Anurag Lal, President and CEO of Infinite Convergence

At the recent Google I/O 2016 conference, Google announced the release of Allo, a new messaging app that is designed to make the company more competitive in the crowded mobile messaging space.

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The Future of Internet of Things (IoT) Messaging

By Anurag Lal, President and CEO of Infinite Convergence

With the Internet of Things (IoT), the Internet and networks are expanding into new territory, staking a claim in kitchens, industrial shop floors, cars, energy grids and hospitals.

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Will the Cord Cutting Trend Jump to Mobile?

By Anurag Lal, President and CEO of Infinite Convergence

Will mobile carriers soon experience an uptick in customer cancellations for phone calling services?
Some have predicted that phone providers may experience a trend that is very similar to the cord cutting phenomenon that has impacted cable companies.

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Green Light for Healthcare Industry Enterprise Messaging Solutions

By Anurag Lal, President and CEO of Infinite Convergence

Doctors and nurses can now send electronic messages to each other with the blessing of The Joint Commission, a highly respected organization that accredits and certifies nearly 21,000 health care organizations and programs in the United States.

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Avoiding a Security Crisis in Your Enterprise Communications

By Anurag Lal, President and CEO of Infinite Convergence

It’s been fascinating to see how technology has transformed enterprise communications. But current and emerging mobile technologies are also creating new security challenges — challenges that could create an unfortunate communications crisis for many enterprises.

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Mobile Technology Trends to Watch Out For

By Anurag Lal, President and CEO of Infinite Convergence

My current favorite relates to what we do at NetSfere and it’s BYOMP, an abbreviation I’ve coined that hasn’t gone mainstream yet. It’s closely related to the BYOD (Bring Your Own Device) trend that has been in the news extensively for the last four or five years.

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The Future of Secure Messaging

By Anurag Lal, President and CEO of Infinite Convergence

Here’s my simple take on the future of secure enterprise messaging. In short, secure messaging will ultimately be a phrase that goes the way of the dinosaurs because all messaging will be secure. But that future is a distant one.

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