Securing Business Communication: Three Must Haves for Securely Supporting Employees in the Digital Workplace

Anurag Lal Anurag Lal, President and CEO of Infinite Convergence.

Effective employee communication and collaboration is the engine that drives most successful enterprises. Today, that business communication is happening across geographies, time zones and devices as work becomes less place specific and more digital. With remote and hybrid work now a mainstay in organizations across the globe, enterprises are increasingly relying on technology to support their employees in the digital workplace.

As enterprises look to technology to navigate the challenges of remote and hybrid working, providing tools that help employees work in a safe and secure manner is now more than ever an enabler of business success. Equipping employees with full-featured mobile messaging and collaboration tools with built-in security, control and compliance is essential for helping them safely succeed in the digital now of work.

Today, 83% of workers prefer a hybrid work model. Enterprises are adapting to this preference with 74% of U.S. companies using or planning to implement a permanent hybrid work model. This increase in hybrid and remote work is widening the enterprise attack surface, opening the door to ever evolving cyber threats.

To remain productive and connected in the digital workplace, some employees are using unsecure consumer-grade communication and collaboration apps. That practice is jeopardizing the safety and security of both employees and enterprises.

It is up to organizations to provide secure enterprise-grade communication and collaboration technology that protects employees while optimizing workflows, increasing productivity and fostering team connections. To do that requires a mobile messaging and collaboration platform that provides maximum security, ironclad compliance and powerful control.

  1. Maximum security
  2. The highest level of enterprise-grade security in mobile messaging and collaboration technology is business critical today considering 40% of organizations reported a cyber intrusion directed at their remote work environments last year according to a report by EY. Secure by default mobile messaging and collaboration platforms with gold standard end-to-end encryption (E2EE) should be a part of enterprise tech ecosystems to ensure that communication across channels is locked down in transit and at rest, keeping all data private and secure.

    Secure by design collaboration technology provides employees with a convenient and frictionless way to share ideas, files, and data without the risk of data leakage or exposure.

  3. Ironclad compliance
  4. A recent survey found that on average workers spend 2.5 hours per day using collaboration tools. As employees spend more time using technology to communicate and collaborate in a distributed environment, compliance risk grows. As a result, data sovereignty and industry compliance are two factors increasingly influencing cloud service provider selection decisions. Almost half the respondents (48%) to IDC’s Cloud Pulse 2Q22 survey indicated that data sovereignty and industry compliance have factored highly in discussions about their future IT architectures.

    To remain compliant in a shifting regulatory landscape, requires mobile messaging and collaboration platforms with built-in security and compliance features and a strict no data collection approach. Strong administrative controls that allow IT teams to accurately monitor compliance at all times combined with E2EE ensure enterprises are completely compliant with evolving regulatory requirements.

    Mobile messaging platforms with the administrative, technical and physical security infrastructure designed to guarantee compliance eliminates the risk of noncompliance, protecting employees and data across channels and devices.

  5. Powerful control
  6. Powerful administrative control mechanisms in centrally managed cloud-based messaging and collaboration platforms work in tandem with security and compliance features to reduce the risk of data breaches and compliance violations. Administrative controls that enable centralized account management, file sharing and policy compliance, remote wipe, real-time reporting and other capabilities, give IT departments the control they need to securely manage the distribution of information across the enterprise.

    That creates the most secure environment for employees to connect and collaborate.

To secure business communication and securely support employees in the digital workplace requires a mobile messaging and collaboration platform with maximum security, ironclad compliance and powerful control. That platform is NetSfere.

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