CHICAGO – September 18, 2018 – NetSfere, an award-winning secure mobile messaging service from Infinite Convergence Solutions, Inc., today launches new features specifically designed to enhance collaboration and drive productivity gains, including the innovative encrypted HD Audio Group Calling. Audio Group Calling’s unique implementation builds on the immediacy of instant messaging by empowering employees to spontaneously start a group audio call within a group messaging conversation with a single touch of a button. These new features offer enterprises a single streamlined and secure platform, which extends benefits of mobile messaging across all preferred channels for enterprise communication – text, voice and video.
"As mobile messaging becomes the center of the enterprise user universe, we have been able to enhance user engagement by adding a compelling and intuitive group calling mechanism that not only makes the collaboration experience instantaneous, but also drives productivity gains for the enterprise," said Anurag Lal, CEO and President of Infinite Convergence Solutions. "NetSfere users can now initiate a group audio call with a single tap to engage immediately and respond faster by harnessing the immediacy of instant messaging, thereby also removing the user friction to enable instant decision making."
"Our research has uncovered a discrepancy between the type of messaging apps employees are using regularly in the workplace and the type of messaging apps that are actually incorporated into an employer’s business plan. This creates a missed opportunity for productivity at work," said Raul Castanon-Martinez, Senior Analyst, Workforce Collaboration and Communications, 451 Research. "With mobile messaging platforms emerging as the as the preferred channel to communicate, seamless integration of other channels like voice or video presents a great opportunity for employers to encourage collaboration and productivity using platforms that employees prefer and enjoy using."
HD Audio Group Calling
As an addition to its one-to-one HD Audio Calling launch last year, HD Audio Group Calling allows instant collaboration with team members with a single tap on the calling icon to connect to team members in a group conversation. Users can select participants or call everyone, see live status as participants are joining, talking or muted. NetSfere HD Audio Calling allows users to seamlessly switch between messaging and HD Calling to share images and documents during a group call.
Polling and Meeting Scheduler
Additional productivity features include polling and a new meeting scheduler, all of which provide users with a quick way to communicate and exchange ideas to increase productivity throughout the workday. With the implementation of NetSfere’s polling feature, businesses can easily gain insight into a company culture and business structure through an informal poll. By setting up a single question survey and particular restrictions, like time limits and multiple-choice capabilities, admins can ensure the poll is valid to help them determine meeting times, new product idea feedback, employee polls and more.
With the integration of NetSfere’s new meeting scheduler, businesses can streamline the number of platforms users need to set up a meeting. Its unique hosting feature allows users to select if their meeting will take place in NetSfere Live video broadcast or NetSfere Voice. The combination of the new meeting scheduler, polling and NetSfere’s HD Audio Group Calling enables users to easily keep track of information between teams and join meetings from wherever they are.
Additional Newly Released Productivity Enhancing Collaboration Features
- One-Step Conversation: A single screen allows users to create conversations and send messages
- HEIF/HEIC Support: Offers users a more advanced format capability to support HEIF/HEIC images and for users to send JPEG and GIF style images in a higher quality
- New User Mobile Feature: Simplifies the admin’s role by offering the ability to add new users from the app’s contact screen on a mobile device
- Net-C Natural Language: Gives users access to Net-C for help and quick responses on general NetSfere questions
- Dynamic Text Support (iOS): Provides users with more control options by allowing them to access their iOS settings and change the sizing and text font within the app
- iPhone X Screen Support: NetSfere has adjusted its dashboard to be compatible to the wider and longer version of the new iPhone X screen
- Call Log Controls: Offers a simpler solution for Android users by allowing them to clear their call logs from the app in one simple action
- Improved Sharing UI: Gives users the ability to share a single document or image with multiple NetSfere groups in one click
NetSfere also boasts an updated, advanced archiving feature to address new security regulations, like GDPR and HIPAA. With the advanced archiving capabilities, business users in the financial and healthcare industries can operate on the most secure network in the market. NetSfere gives businesses the option to archive messages through their own hardware or cloud, which is the preferred option over having a third-party host. This new security feature helps businesses ensure they’re meeting industry compliances.
For more information about NetSfere, visit www.netsfere.com.
NetSfere is a secure enterprise messaging service from Infinite Convergence Solutions, Inc. NetSfere provides industry-leading security and message delivery capabilities, including global cloud-based service availability, device-to-device encryption, location-based features and administrative controls. The service leverages Infinite Convergence’s experience in delivering mobility solutions to tier 1 mobile operators globally and technology that supports more than 500 million subscribers and over a trillion messages on an annual basis. NetSfere is also compliant with regulatory requirements, including the Health Insurance Portability and Accountability Act (HIPAA), Sarbanes-Oxley and others. For more information, visit www.netsfere.com.
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