Engage Better with Omnichannel
Connect and Communicate on the Right Channel
Optimize client experience with convenient digital banking communication. Bring banking services to your clients on their favorite communication channel from SMS, RCS, Over-the-Top (OTT) Messaging Apps, and more.
Personalize Customer Engagement Journey
Orchestrate individualized client communication across every channel with instant, accurate content and personalized messages with our Content Management. With Omnichannel Contextual Engagement, delight your clients and drive results.
Strengthen Customer Loyalty
Drive Engagement Experience
Adapt to evolving client expectations by providing secure mobile banking services. Communicate faster and easier with financial service advisors through any conversation messaging channel.
Improved Marketing Impact
Attract clients with highly engaging, integrated market campaigns. Increase conversion with Omnichannel Campaign Manager by sending the right messages to the right audience on the right channel at the right time.
Protect Client Data
Secure clients’ confidential data with Two-Factor Authentication service logic including One-Time-Pin generation, delivery, and authentication for account registration, login, and high-value transaction.
Proactive Security Alerts
Send prompt notifications and alerts upon suspicious activities and notifications. Proactively prevent fraud by immediately notifying clients of unusual activities through high-speed channels of their preference.
Assess fraud risk with real-time live subscriber data including roaming information, recent porting activity, and SIM status before granting an online, high-value financial transaction.