Infinite Convergence’s NetSfere Omnichannel integrates with Amtelco’s Intelligent Series, Genesis and Telescan Spectrum platforms to offer robust, reliable, time-sensitive 2-way SMS service for call centers and telephone answering services. The NetSfere Omnichannel service enables your agents to have an interactive communication with their clients instantly and effortlessly.
The Amtelco integration makes it easy to get your messaging channel up and running immediately. Your agents can send and receive SMS from a 10DLC (10-digit long code in the US), long code (local number in other countries), toll-free number, short code, or your existing business landline number. With coverage through 800 cellular service providers in 200 countries, you can access your clients through a single connection, ensuring message delivery worldwide.