Health Care Services
Health Safety Awareness
Send notifications to customers when the prescription orders are ready to be picked up or to inform them about a change in the scheduled pick-up time.SMS can also be used to send automated prescription refill reminders to customers resulting in higher adherence to treatment regimes.
Prescription Notifications
Send notifications to customers when the prescription orders are ready to be picked up or to inform them about a change in the scheduled pick-up time.SMS can also be used to send automated prescription refill reminders to customers resulting in higher adherence to treatment regimes.
Patient Feedback
Capturing feedback from patients or customers regarding their doctor or medical office visits, prescription refill services or clinical trials is important to improve the overall quality of care, increase patient engagement, identifying an area of weakness ultimately resulting in higher revenues.SMS is one of the widely used modes for collecting feedback because it is very convenient and has higher feedback rates.
Send Appointment Reminders
Sending automated appointment reminders via SMS is one of the most effective and efficient modes of communication with patients. SMS can also be used by patients to confirm, cancel or re-schedule their appointments.SMS is a very cost-efficient approach and has high reachability thereby resulting in improved patient engagement.
Financial Services
Payment or Invoice Reminders
Send reminders to your customers via SMS about their upcoming payment due dates or invoice payments. SMS can also be used to send notifications about the customer's recently completed automated payments.Reduce Customer Identity Theft
Customer identity theft is one of the most common issues seen in the financial sector resulting in huge monetary and emotional losses to both consumers and institutions. Using Multi-Factor Authentication via SMS to send and validate One Time Passcodes is an effective way to reduce customer identity theft.Account Notification Alerts
Use SMS for sending real-time fraud alerts or suspicious activity that has been identified on accounts. Alerts can be also be sent for day-to-day activities related to accounts like deposit or withdrawal transactions, ATM activity, recent purchases on credit cards, etc.
Food & Travel
Reservation Confirmations
Send text notifications to customers about their reservation confirmations. 2-way SMS allows your customers to cancel or reschedule reservations, thereby increasing your bookings, reducing empty reservations, and increasing revenue.Travel Alerts
Connect with your customers and increase customer satisfaction through constant communication at all stages of their travel. SMS is an effective and cost-efficient way of sending alerts including booking alerts, arrival information, gate changes, transportation delays, cancellations, etc.Customer Loyalty Programs
Send coupons, sales deals, last-minute travel package deals, loyalty campaigns, and other marketing information to your customers resulting in increased brand awareness, higher customer satisfaction, and growth in revenues.