Impact of New Mobile Communications in the Workplace Report finds most companies do not have an approach to maintaining compliance, privacy and security standards that align with the mobile working era
As we’ve seen, there is a great deal impacting the way people communicate—from artificial intelligence and 5G to the increasingly mobile nature of employees. A new study conducted by NetSfere in association with Mobile Ecosystem Forum (MEF), a global trade industry association, found that the mobile-centric workforce is driving a shift toward an increased use of consumer-grade messaging apps like WhatsApp, Facebook Messenger, Line and more for business communications. Alarmingly, the study also found that many employers are currently unprepared for the data control, security and compliance issues arising from the new era of the mobile workforce.
Key findings of the 10-country study include:
Employee communication is changing
Security and compliance risks are rising
Implications for enterprises
The ubiquity of the smartphone with an estimated 3.5 billion users worldwide and the rise of BYOD (Bring Your Own Device) are transforming how employees communicate. While this transformation is enhancing employee communication and collaboration, it is also introducing serious compliance risks and security threats to enterprises. To evolve with the mobile-centric era, companies must take proactive approaches to securing workplace communications. They must institute a holistic policy-based approach to security, administrative control and regulatory compliance in the context of mobile messaging, and NetSfere offers a way for enterprises to do just that through a secure platform to communicate on.