Infinite Convergence’s 1-Way and 2-Way Messaging Service is a flexible, cloud-based, Application to Person (A2P) service that equips your enterprise with a diverse assortment of communication channels to reach your customer, employees, and partners around the world. SMS offers a robust set of simple, instantaneous text messaging capabilities. Adding media-rich images, videos, promotions and coupons, augments your messaging capabilities to achieve long-lasting impressions from your customers. Using IP-based Push Notifications allow an enterprise to leverage an iOS or Android mobile app for improved customer engagement. Our IP Delivery Plus Service enhances enterprise mobile communications by delivering enterprise messages via the least cost method of IP Push, using SMS as a fallback.
Whether you need to deliver quick and simple messages to local employees or push a time-sensitive marketing message to customers across the globe, Infinite Convergence’s 1-Way and 2-Way Messaging services offer a cost-effective way to connect with the people who are crucial to your company’s success via SMS, MMS and Push Notification. Our IP Delivery Plus solution unifies the least cost method of Push Notifications, with SMS as a fallback.
Fast, reliable access delivers instant reach to customers and employees - 91% of mobile messages are read within 15 minutes.
The ability to send images, videos and other rich media content dramatically increases the value and impact of enterprise messaging, leading to higher conversion rates and happier customers.
Tailored, media-enhanced messages ensure that the enterprise maintains consistent branding across all channels.
Proven performance in Tier 1 MNO networks and 99.9% uptime ensure that your messaging service is available when you need it.
Effortless integration with enterprise applications is achieved through real-time APIs and industry-standard interfaces including HTTP(S), SMPP, SMTP, and SOAP. For Push Notifications, a single API reduces the complexity of integration with enterprise apps, paving the way for seamless implementation and increased value to your enterprise.
With coverage through 800 cellular service providers in 180 countries, your organization can access 6.8 billion mobile devices through a single connection, ensuring message delivery to customers, employees and partners worldwide. Push Notifications extend your reach to connected customers and employees on their smartphones, regardless of their location. Our IP Delivery Plus service enhances your communication further by delivering enterprise messages via the least cost method of Push Notifications, and using SMS as a fallback.
The instant reach and simplicity of 1-Way and 2-Way Messaging make these highly cost-effective communication channels for enterprises to send alerts, updates and campaigns. Additionally, the ability to send messages to iOS and Android devices using Push Notification helps reduce the cost of customer communication compared to traditional messaging.
A native EMS app on the Salesforce AppExchange enables Salesforce users to instantly communicate with their prospects, customers, employees, and partners from their Salesforce portal account using Infinite Convergence’s robust 1-Way and 2-Way Messaging, leveraging the enterprise messaging platform with a proven track record and heritage in carrier-grade messaging technology.
Infinite Convergence's Enterprise Messaging Service (EMS) Plus is a customizable, cloud-hosted messaging platform that can be tailored to the needs of mid-to-large enterprises across a wide range of verticals, including Healthcare, Hospitality, Finance, Retail, Travel, Telecom & Media.Read More